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Outlook fails to launch web browser when links are clicked in HTML formatted emails

Last post 10-11-2018, 12:26 PM by eralper. 0 replies.
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  •  10-11-2018, 12:26 PM 52150

    Outlook fails to launch web browser when links are clicked in HTML formatted emails

    I had recently started to experience error in Microsoft Outlook when I click a link in a HTML formatted email.

    After I solved the issue with the help of a colleague, I realized that after I uninstalled Maxthon web browser, the default value of registry key "HKEY_CLASSES_ROOT \.html" was Max5.Association.HTML where it was expected to be htmlfile

    Updating the registry key default value solved my problem.

    Before this solution, I tried to set different web browsers as default application but did not help
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